Thank you for reaching out regarding your concern about duplicating a menu board and activation, I’d like to provide some clarification. Our current pricing model requires each menu board to be individually activated with a purchase. Duplicating a board for edits or creating a new one would also require activation, as this ensures each active menu board is accounted for within your plan. If you need to create a new vertical menu board without losing an existing one, here’s a suggestion: Edit and repurpose an existing active menu board

Step 1: Delete an Item from the Menu Board Open the menuboards. Locate the menuboard you want to edit. Click the pencil icon to enable editing. Select the item on the menuboard you wish to edit (this could be an image or a text element). Once the handlebars appear around the selected item, press the delete button on your keyboard to remove it. Step 2: Insert a New Text Block or Image To add text, select a text block from the left-side toolbar and position it on the menu board. To add an image, access your image gallery from the right-side toolbar, choose an image, and insert it onto the menu board.

Best practice during editing is to save you menuboards every 10 minutes to prevent timing out and session expiration. Be cautious when saving because once saved you cannot use the "undo" feature.

You can always download the image from the url link.. to download the image, open it in your browser and then right-click to save it as an image.

To make an active menu board inactive, simply allow its subscription to expire. You can do this by not renewing the subscription.

DSMenu has been operating since 2012, providing digital menu board solutions to restaurants and other businesses. Over the years, it has developed a user-friendly platform that allows clients to create and manage digital menus efficiently.

DSMenu does not offer a direct option to delete menu boards from your account; once created and saved, they remain available in the "Menu Boards" section. Instead of permanent deletion, menu boards can be set to an "Inactive" status by allowing their subscription to expire. For temporary menu boards, the best practice is to activate them on a monthly basis if they are not needed permanently, ensuring they remain accessible for future use. The delete feature was removed because clients frequently requested retrieval of deleted menu boards, which previously incurred additional fees. To enhance user-friendliness and reduce costs, DSMenu streamlined its process by removing the delete function, ensuring menu boards remain both accessible and economical for clients.

Thank you for bringing this to our attention. We understand how important your menu boards are to your daily operations. We encourage you to utilize the Emergency Menu Plan—including USB or printed menus—to ensure uninterrupted operations while adjustments are made to your DSMenu system. We also want to remind you of our updated pricing model. DSMenu no longer supports the bulk "unlimited" model for menu boards. Instead, each menu board must now be activated with a purchase. While this change may initially require adjustments, clients are finding success by maintaining a manageable fleet of active menu boards, regularly editing and recycling them rather than creating new ones for every update. This approach not only aligns with the new pricing model but also promotes a more efficient and economical use of the DSMenu platform. We understand that changes like these can be frustrating. However, DSMenu remains a superior solution for menu creation, management, and deployment. We encourage you to develop a system that works within the current platform to continue benefiting from its features. Thank you for your understanding, and please reach out if you need further guidance.

Yes, DSMenu offers a 7-day free trial of their Pro plan, allowing you to explore their features without requiring a credit card.

Your menu can be displayed on your TV through DSMenu’s simple and flexible methods: 1. Directly via Smart TV 2. Using a USB Drive

Yes, DSMenu allows you to print your menu boards as paper menus. Here's how. (#1) Design Your Menu Board. (#2) Create you menuboard with DsMenu "Best in Class" design tool. (#3) Download the hi-resolution pdf. (#4)Deliver to your printer with size requirements.

DSMenu offers flexible pricing plans tailored to different needs. Plans include a Basic (Free) option, as well as Standard, Pro, and Enterprise tiers. Paid plans are priced per menu board, with options for monthly or annual billing. Features vary by plan, offering access to tools like jpg, png and pdf image for paper menu printing along with urls publishing to smart TVs. Annual plans provide cost savings compared to monthly payments. For full details, visit the DSMenu Pricing Page at https://dsmenu.com/Home/Pricing/

A DSMenu subscription provides access to unlimited menu boards (with a cost per download) and a library of over 2500+ templates, offering businesses extensive design flexibility. The platform highlights seamless design-to-TV direct integration without the need for additional hardware, ensuring easy implementation. It also includes advanced editing tools and high-resolution downloads, making it a reliable solution for creating professional digital menus.

Yes, DSMenu offers a vast library of over 2,500 menu templates, with 3-5 new templates added every week. This ensures you always have fresh and modern designs to choose from, tailored to various cuisines and branding styles.

If you only update your menu twice a year, DSMenu is still an excellent solution. Its flexibility allows you to design and save your menu boards at your convenience and publish them whenever changes are needed. Here's how DSMenu suits your needs: Efficient Design Process: Create professional, high-quality menu boards with DSMenu’s intuitive editor and extensive library of 2500+ templates. Even infrequent updates can look polished and on-brand. Cost-Effective: With DSMenu's pay-per-download model, you only pay when you need to update and download a menu, making it a practical choice for occasional updates. Real-Time Publishing: When you decide to update, publish your new menu directly to your TV or digital signage without requiring additional hardware. Download and Print: If needed, you can also download your menu board for printing and distribute it as a paper menu. Whether you update your menu frequently or just a couple of times a year, DSMenu’s flexibility and ease of use make it a reliable solution.

Yes, DSMenu Pro supports screen transitions through its playlist feature, allowing you to display multiple menu boards in sequence with various transition effects. Create a Playlist: Navigate to the 'CREATE NEW' tab and select 'PLAYLIST'. Add Menu Boards: Drag and drop your desired menu boards into the playlist. This feature enables dynamic presentations, enhancing customer engagement by showcasing different menus or promotions seamlessly.

To display your DSMenu-designed menu board on your TV, you have several options based on your TV's capabilities. If your TV supports media playback via USB, you can design and download your menu board as an image file, transfer it to a USB drive, and display it using your TV's media player. For smart TVs with a web browser, you can create and publish your menu board on DSMenu, then access it directly on your TV by entering the menu board's URL in the browser. For non-smart TVs, you can connect a media player device, such as an Amazon Fire TV Stick or Chromecast, and use a compatible digital signage app to display your menu board. Alternatively, you can invest in a dedicated digital signage solution for advanced features like scheduling and remote management. Ensure your TV is set to the appropriate orientation and resolution for optimal display, and maintain a stable internet connection for online methods. These flexible options allow you to showcase your menu boards effectively, regardless of your setup.

Options for Displaying on Any TV: Using a Smart TV: If your TV has a built-in browser, simply access the DSMenu platform directly via the TV browser and display your menu board URL. Using a USB Drive: Export your menu board as an image file, save it to a USB drive, and connect the USB to the TV. Use the TV’s media player to display the image. Design-to-Screen Integration: With DSMenu's built-in design-to-screen integration, you can directly publish your menu boards to compatible digital signage systems without additional hardware.

Yes, you can use a USB drive to display your menu board images created with DSMenu. Here’s how: Export Your Menu Board: Once you design your menu board, download the high-resolution image file from DSMenu. Save to USB Drive: Copy the downloaded image file onto your USB drive. Connect to Display: Plug the USB drive into the USB port of your TV or digital signage display. Display the Image: Most TVs and digital displays have a built-in media player. Use the TV’s remote to navigate to the USB drive and select the image file for display. Considerations: Ensure the image format (e.g., JPEG, PNG) is supported by your display. For more dynamic functionality (e.g., playlists or screen transitions), using a platform with design-to-screen integration (like DSMenu’s browser-based solution) might be more efficient.

DSMenu is a cloud-based platform that allows businesses to create and update digital menu boards from anywhere. Its user-friendly drag-and-drop editor, extensive template library, and compatibility with standard hardware make it accessible and cost-effective. With real-time updates and no need for specialized equipment, DSMenu stands out as a unique and practical solution for creating professional, customizable digital menus.

Yes, but not recommended. Although the output is high resolution PNG file, it will be of good quality.

Yes, Absolutely. DSMenu serves multi store restaurant business in a way that all menuboards are controlled from a single admin. This can be done within each plan; however, if you are thinking about having more than 25 menuboards displaying at the same time then you may want to subscribe to our Enterprise Plan. Please email info@dsmenu.com for more details.

No, there is no free trial because we have kept menuboard design on DSMenu "Free". You won't have to pay anything to design a menuboard on DSMenu. To download the menuboard, the user needs to subscribe with us by paying our annual subscription fee.

If you have more than one location, DSMenu is perfect for managing and displaying menus across multiple sites. Here’s how it works: Centralized Management Design and update all your menus from a single DSMenu account. Create unique menu boards for each location or use the same template across all sites. Location-Specific Displays Assign specific menu boards to each location. Share menu URLs with each site to display them on their TVs or digital signage. Real-Time Updates Make changes to your menus online and have them reflected instantly across all locations without needing to visit each site. Scalable Solution Whether you have two locations or twenty, DSMenu's flexibility allows you to manage all your menu boards efficiently, keeping your branding consistent. Cost-Effective Across Locations Avoid the need for expensive hardware or separate subscriptions. One DSMenu account can handle all your locations. Contact us at info@dsmenu.com

As a subscribed member, a user is allowed to create and download UNLIMITED menuboard for 1 year period.

Because its Cloud based digital menuboard design application. Just a small example: You will be able to change your menuboard at your restaurant in california while you are holidaying with your family at caribbean. This is very simple solution.

Yes, DSMenu supports the use of USB drives to display your menu boards on TVs or digital signage screens. After designing your menu board on DSMenu, you can download it as a high-resolution PNG or JPEG file. By transferring this file to a USB drive and connecting it to your TV or signage screen, you can showcase your menu without the need for an internet connection. This method is particularly useful for screens that lack internet access or when a stable connection isn't available.

No, it is hardware independent. You will need a display screen/TV screen and internet connection. To be able to instantly update your menu over the internet, we recommend Enplug's device which plugs into any TV via HDMI

Yes, there are many ways to do it. You can import the menuboards on the CMS of your player and give transition. Else we are building a "Schedular" to ensure this from DSMenu. This will be available to the users at a certain cost soon.

Yes, Absolutely. Also, we upload new templates almost every week. You will get access to new one as well.

If your menu board is not functioning or is not appearing on your display screen, we recommend implementing your Emergency Menu Plan immediately, (see https://www.dsmenu.com/home/TermsCondition#link-emergency ) This plan ensures your operations continue with minimal disruption while addressing the issue. You can access the Emergency Menu Plan and detailed instructions at https://www.dsmenu.com/home/TermsCondition#link-emergency The majority of display issues are due to hardware-related problems. Please note that DSMenu does not provide hardware support, as our service is focused on delivering a functional URL for your menu board. To test the functionality of your DSMenu URL: Open the URL on a mobile device (note that the format may appear skewed on smaller screens). If the URL loads correctly and displays your menu, then the URL is valid, and the issue is likely hardware-related. If you confirm the URL is functional and need further assistance with troubleshooting, please contact your hardware provider. For any questions regarding your DSMenu account or features, reach out to our support team at info@dsmenu.com. You may find these steps helpful: (1)Turn TV off for 10 minutes(hard reboot), (2)Refresh the page with the TV remote by going to the TV's browser page where your menuboard is and click the 'Refresh Icon".

Please note, as outlined in our Terms of Service, we are unable to issue refunds for completed transactions. That said, we value your business and want to make your return as seamless as possible. To support you, we’ve archived your menu boards for the next six months. Should you decide to come back during this time, your work will still be available, and you can resume your service without starting from scratch.

Yes, DSMenu provides customer support exclusively through an email-based system. This approach allows our AI to efficiently manage, summarize, and resolve issues while maintaining detailed support histories. Additionally, our website, DSMenu.com, features a 24/7 chatbot powered by our extensive knowledge base and FAQ. Built on years of client interactions and support data, this chatbot provides a dynamic and ever-evolving resource to address common queries and enhance the overall support experience.

We understand your concerns about the pricing change. Effective September 15, 2024, we introduced a monthly pricing model to provide more flexibility for our clients. This change, our first in 10 years, allows businesses to pay for what they need on a monthly basis rather than committing to annual payments upfront. It also supports our efforts to continuously develop new features, add fresh templates weekly, and maintain the high quality of service you’ve come to expect. We greatly value your long-term partnership and remain dedicated to delivering exceptional value.

When the pricing model changed on September 15, 2024, all your existing menu boards remained accessible in your DSMenu account. You can continue to view, edit, and use them as you always have. However, new downloads or creations now follow the updated pricing structure, which is designed to encourage clients to manage their menu boards wisely. What Do I Need to Do Now? Determine the Number of Menu Boards You Wish to Maintain: Assess your current and future needs. Select the Required Features (Standard/Pro): Choose the subscription level that suits your business. Purchase Individual Menu Boards as Needed: This approach ensures you’re only paying for what you use. The new pricing model introduces flexibility and better aligns with the specific needs of each client while supporting DSMenu’s ability to provide fresh templates and high-quality service. Let us know if you need help selecting a plan or understanding your options!

DSMenu prohibits using a single account to create or manage menus for multiple entities, such as separate brands or locations with distinct menus. Violating this policy may result in account deactivation without a refund. Each account must be associated with a single, distinct entity. For further details, refer to the full Terms of Service. https://dsmenu.com/home/TermsCondition

No additional hardware is needed to use DSMenu beyond your TV or signage screen and, if applicable, a USB drive. Once you design your menu board, you can either use the DSMenu app (if your TV supports it) to display the menu directly via the internet or download the menu to a USB drive for offline display. This flexibility ensures you can showcase your menu seamlessly without requiring extra devices or equipment.